Privacy Policy

Last updated: June 11, 2026

PetlyWise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at petlywise.com (the "Site"). Please read this policy carefully. If you do not agree with the terms, do not access the Site.

1. Information We Collect

We collect only the minimum information necessary to operate the Site and improve your experience:

  • Personal Information You Provide: When you subscribe to our newsletter or early access list, we collect your email address. You may also provide your name if you contact us directly.
  • Usage Data: We automatically collect certain information when you visit the Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data is anonymized where possible.
  • Cookies: We use essential cookies to ensure the Site functions properly. We may also use analytics cookies (with your consent where required by law) to understand how visitors use the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To operate, maintain, and improve the Site
  • To send you newsletters, updates, and promotional materials (only if you have opted in)
  • To respond to your comments, questions, and requests
  • To monitor and analyze usage trends to improve user experience
  • To comply with legal obligations and protect our rights

3. Email Communications

If you subscribe to our newsletter or early access list, we will use your email address to send you the information you requested. You may unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email, or by contacting us directly. We will never share your email address with third parties for their own marketing purposes.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Essential cookies are necessary for the Site to function. Analytics cookies help us understand how visitors interact with the Site. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Site.

5. Third-Party Services

We may use third-party service providers to help us operate the Site (such as hosting, analytics, and email delivery). These providers have access to your information only to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When we no longer need your information, we will delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • The right to access, update, or delete your personal information
  • The right to withdraw consent at any time
  • The right to object to or restrict processing
  • The right to data portability
  • The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at the email address provided below.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Material changes will be notified via email (if you have subscribed) or through a notice on the Site.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

Email: privacy@petlywise.com


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